Most Recent Update: July 24, 2024

Privacy Policy for Dr. Gena Chiropractic

This Privacy Policy explains how Dr. Gena Chiropractic ("we," "us," or "our") collects, uses, discloses, and protects information obtained from users ("you" or "your") of our website.

Information We Collect

We may collect personal information when you visit our website or use our services. This may include, but is not limited to:

• Personal identification information (name, email address, phone number, etc.)
• Health-related information provided through forms or communication with our clinic
• Automatically collected information such as IP address, browser type, and device information

How We Use Your Information

We may use the information we collect for the following purposes:

• To personalize your experience and provide tailored healthcare services
• To improve our website and services based on your feedback
• To communicate with you regarding appointments, services, or updates
• To comply with legal and regulatory requirements

Protection of Information

We implement appropriate security measures to protect your information and maintain its confidentiality. However, please be aware that no data transmission over the internet or method of electronic storage is completely secure.

Disclosure of Information

We do not sell, trade or otherwise transfer to outside parties your personally identifiable information.

Email and Text Communications

If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us.

If you wish to stop receiving text messages from us, reply STOP to any text message sent from us. Instructions are provided on the first message sent to the contact.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to [email protected]. 

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Third-Party Links

Our website may contain links to third-party websites. These sites have their own privacy policies, and we have no responsibility or liability for their content or activities.

Your Choices

You have the right to review, update, or delete your personal information. If you wish to do so, please contact us using the information provided below.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. We encourage you to review this page periodically for any changes. Your continued use of our website after changes signify your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our practices, please contact us at [email protected].

We will never sell, lease, or trade your personal or mobile information.

SMS Terms & Mobile Information Policy

We may send you appointment reminders, service updates, and optional promotional messages via SMS (text messaging). By providing your mobile number, you consent to receive these communications.

• To unsubscribe from text messages, reply STOP to any message.
• Message frequency may vary. Message and data rates may apply depending on your carrier.
• For help, reply HELP or contact us at: [email protected]

We respect your privacy:

No mobile information (including phone numbers, text messaging opt-in data, and consent) will be shared with or sold to third parties or affiliates for marketing or promotional purposes.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information by:

• Opting out of marketing communications using the links or instructions provided
• Writing to us at [email protected] to update preferences or request access

We will not sell, distribute, or lease your personal information to third parties unless required by law or you provide explicit permission.

Security

We are committed to keeping your information secure. We use appropriate physical, electronic, and administrative procedures to safeguard and protect all data collected.

Cookies

Our website uses cookies to analyze web traffic and enhance user experience. You may choose to accept or decline cookies through your browser settings.

Links to Other Websites

Our website may contain links to other websites. Once you leave our site, we are not responsible for the privacy practices of those external websites.

Accessing or Correcting Your Data

You may request details of the personal information we hold about you under the Data Protection Act. A small fee may apply. To request a copy or correct inaccurate information, email us at [email protected].